Questions
How CiteJury works, what it costs, and what happens to your documents.
What is CiteJury?
CiteJury checks whether something is true before you rely on it. It finds dated sources, gives the same sources to Claude, ChatGPT and Grok (and Gemini on Deep checks), and shows you a verdict where every sentence links to the source behind it.
Which AIs do you use?
Claude, ChatGPT and Grok read the same evidence and answer separately, then a final review writes the verdict. Deep checks add Gemini as a fourth AI. Jev, a fast sorting model from TypeSafe, works out what kind of check you asked for and, for claims and questions, sets aside sources that are off-topic before the AIs read them. It never decides the verdict. If one of the AIs can't be reached, Gemini (or DeepSeek, when Gemini is already on the panel) answers in its place, and the result says so.
How is this different from asking ChatGPT?
One AI answers from memory or from whatever it happens to find. CiteJury finds dated sources first, gives the same set to three AIs (four on Deep), and checks every quote they use word for word against its source. You see where they agree, where they don't, and why.
What if the sources don't settle it?
You get Can't confirm, not a guess. If good sources conflict, you get Sources disagree and see both sides.
How much does a check cost?
A standard check usually costs about 6 credits ($0.60). Reading a document costs about 1 credit, then each claim you pick is one check. A company search costs more, about 36 credits, because it reads many company pages. You pay what a check actually costs, and failed checks are free. Credit pack prices are in USD. In the EU, the UK, Norway, Iceland, Switzerland, Australia and New Zealand they include VAT or GST; elsewhere any sales tax is added at checkout.
Do I get free credits?
Yes. Sign up with your work email and confirm it, and you get 50 free credits, enough for about 8 standard checks. Personal addresses such as Gmail or Outlook get 10, about 1 standard check. We confirm the address with a code by email, or through Google if you sign in with it. Temporary email addresses can't sign up. No card is needed.
What can I check?
A document, a claim, a question, a product idea, a comparison or a research topic. You can also find companies, for example suppliers that make batteries for drones, and get a list where each company is backed by a source, ready to download for your CRM.
What happens to documents I upload?
We read the file and delete it straight away. The text taken from it is deleted once every claim you picked has been checked; each check keeps its claim, the words it came from, its result and its sources. How we handle your data
Is it safe to upload confidential documents?
To run a check, your text goes to Claude, ChatGPT, Grok and Jev (and Gemini on Deep checks, or Gemini or DeepSeek in place of an AI that can't be reached), and search queries based on it go to search services. Read the Terms and Conditions before you upload anything confidential, and check your own contracts and policies.
Can a verdict be wrong?
Yes. A verdict is only as good as its sources, which is why every sentence links to one. Check them before you rely on it. If you think a verdict is wrong, use Report a problem on the result page.
Can I organise my checks?
Yes. Group checks into projects, rename them, and move them between projects from the sidebar, or rename a check from the top of its result.
How do I report a problem or suggest a feature?
Raise a ticket from the Contact page or with Report a problem on a check. You get a ticket number and an email each time we reply. You can also write to [email protected]. To share an idea, select Suggest a feature at the top of the app or in the footer.
Still have a question?
Email us at [email protected], or tell us what would make CiteJury more useful.